Phone: +1.877.693.8530 Weekdays, 8:30am – 5:00pm EST | |
E-mail: [email protected] | |
Mail: |
For claims with the following plans:
Claims are available for all of the following plans, including all plan levels and variations:
International Travel Medical Plus
International Travel Medical
Travel Protection
Submit your claim in three easy steps:
1. Download the correct claim form below and complete all required fields
2. Include all documents required to support your claim
3. Email your completed claim form to us at [email protected]
Please make sure to review your policy documents for full detail of what is covered under your purchased plan.
Please see all our claim forms below including their use case scenarios:
· Travel medical expense claim form – for expenses for injury or sickness that happened during your travel
· Trip interruption claim form – for expenses that incurred due to a trip disruption or change of plans mid-itinerary
· Trip delay claim form – for any expenses incurred from delays that happened during your trip and are outside of your control
· Trip cancellation claim form – for unexpected travel cancellations prior to your start date
· Baggage and personal effects claim form – for lost, delayed or destroyed luggage or personal belongings while on your travel
· Collision damage claim form – for rental car damage on your trip if you have bought the rental car damage add-on
· AD&D claim form – for the worst case scenario in an accident
Any further questions? Do not hesitate to reach out to us via email at [email protected] or call us at +1.877.693.8530
In case of emergencies, please contact our 24/7 emergency assistance team at +1.410.453.6330 (international) or +1.800.527.0218 (toll free)