1-877-722-1962 (24 hours a day, 7 days a week)
1-855-762-6252 (Claims, 9:00 a.m. to 5:00 p.m. EST)
Mail: RoamRight, Claims Department Executive Plaza IV 11350 McCormick Road, Suite 102 Hunt Valley, MD 21031
You have four options for filing a RoamRight travel insurance claim: online, by fax, by mail, or by email. Choose the method that's best for you and follow the instructions below.
Want faster claim service? File online! You can also easily check the status of your claim and add any additional documentation like receipts and ticket information.
Choose the appropriate claim form from the list below. Not sure which one is correct? Call us toll-free, Monday – Friday, 9am – 5pm Eastern:855-762-6252 FREE. We’ll email you the exact form you need.
When you’ve completed your form, you can send it to us via mail, fax or email.
Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031
Knowing how the claims process works can ease some of the concerns that you may have when filing a claim. Here’s what you can expect when you file a claim with RoamRight:
If you disagree with the claims decision we have reached, you can send a written appeal to: Appeals - Claims Department, RoamRight, Executive Plaza IV, 11350 McCormick Road, Suite 102, Hunt Valley, MD 21031, email it to firstname.lastname@example.org, or fax it to 443-279-2901.