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Global Alert

For claims with the following plans:
All plans

Travelex Phone Phone:
(877) 452-5378
(Every day, 24 hours per day)                               
Travelex Email E-mail: customerservice@travelclaimsonline.com
Travelex Mail

Mail:

Trip Mate, Inc.                                                         9225 Ward Parkway, Suite 200                         Kansas City, Missouri 64114


Claims Information

Since 1999, Global Alert customers have traveled with the peace of mind knowing they are protected by a quality of travel insurance products. They are not only an industry leader in travel-related coverage, but also service.

Global Alert, headquartered in Missouri, is committed to providing fast, fair and friendly service for any customer in the midst of a claims process. They answer their phones 24 hours a day, 7 days a week to meet the needs of all their travelers. Should the traveler need to file a claim, have a question about their plan or status of an open claim, they will find assistance no matter the time of day or day of the week.

All of the Global Alert plans, underwritten by American Modern Home Insurance Company, provide comprehensive coverage with strong benefits for travelers. Both plans offers Hospital of Choice benefits for the emergency medical evacuation coverage. Hospital of Choice allows a traveler to stipulate where to be taken in the event that they need to be evacuated for better care after a medical emergency.

Questions? Call Global Alert's Claims Department toll-free at (877) 452-5378. Emergency: (800) 555-9095; (603) 894-4710 (If overseas, call collect.)

Submit Your Form(s) and Documentation to Global Alert

Send your completed form(s) and required documentation to Global Alert via mail, email or fax as outlined below. Should you have any questions, are unable to download the claim packets or require assistance, please contact us.

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